Installing Google Drive File Stream
Log into your google drive account
Click on the Settings Icon in the upper right hand corner of the page
Click Get Drive for Desktop
On the page you are taken to click on Download Drive for Desktop
Once it is downloaded run the program and follow the instructions it gives you to install it
You can find the download in your Downloads folder
Double click it to Run
Click Continue and Install as needed to install
Sign in with your Vianations Google account when prompted
You should now see Google Drive in your File Explorer (for Windows) / Finder (for Macs) window
You will see it with a Drive letter in Windows
You will see it as another Drive in Mac
Accessing Google Drive for Desktop
Open File Explorer
For Macs Open Finder
Click on Google Drive
You should see two folders
My Drive
Team Drive
Click on either of these and view all the folders and files that you have in your Google Drive account
All Via Related folders should be saved in your teams Shared Drive folders
Any personal folders/documents should be saved to folders in your My Drive section of Google Drive
Fixing “Missing Files” issue on Macs
Click on the Google Drive icon in the very top menu bar
The icon is typically found on the right side of the bar
Click on the Gear Icon to open settings
Click Disconnect Account
Click OK or Confirm in the dialogue box that pops up
Confirm that the Google Drive files are no longer syncing/showing on your computer
Open Finder
Confirm Google Drive is not listed under the Drives section
Confirm that there are no Google Drive folders in the folders section
Restart the computer
Once the computer restarts restart Google Drive
Open Finder
Go to Applications
Double click on the Google Drive application
You should be prompted to login
Login with your Vianations account
Confirm that Google Drive is showing under the Drive section in your Finder
Confirm that the Google Drive files are showing now and you can see/access all the files
If the above steps do not work you can email IT at [email protected] and we’ll be glad to help.